Privacy Policy

Witwit & Co Property — Last updated July 2026

Witwit & Co Property (referred to as "we", "us" or "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store and disclose your personal information.

1. What information we collect

We may collect the following personal information when you interact with our website or contact us:

  • Your name
  • Email address
  • Phone number
  • Details of your property enquiry or message

We do not collect sensitive information (such as health, financial or government identifier information) through this website.

2. How we collect your information

We collect personal information directly from you when you:

3. Why we collect your information

We collect your personal information in order to:

  • Respond to your property enquiry
  • Arrange property appraisals or inspections
  • Provide real estate services to you as a buyer or seller
  • Communicate with you about properties and services relevant to your enquiry

We will not use your personal information for any purpose other than those listed above without your consent, unless required by law.

4. How we store and protect your information

Your personal information is stored securely in our customer relationship management (CRM) system. We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification or disclosure.

We retain your information for as long as necessary to provide our services and meet our legal obligations. When your information is no longer required, we will take reasonable steps to destroy or de-identify it.

5. Disclosure of your information

We do not sell, rent or trade your personal information to third parties. We may disclose your information in limited circumstances:

  • To service providers who assist us in operating our business (such as our CRM platform), who are required to protect your information in accordance with Australian privacy law
  • Where required or authorised by law
  • With your consent

6. Third-party services

Our website uses the following third-party services:

  • Starwall.io — for displaying Google Reviews. See their privacy policy at starwall.io.
  • Web3Forms — used to deliver email notifications of enquiries. See Web3Forms' Privacy Policy.

We are not responsible for the privacy practices of these third-party services.

7. Cookies

Our website does not use tracking cookies or advertising cookies. We do not run retargeting campaigns or behavioural advertising.

8. Your rights

You have the right to:

  • Access the personal information we hold about you
  • Request that we correct inaccurate or out-of-date information
  • Request that we delete your information (subject to any legal obligations)
  • Opt out of any future communications from us

To exercise any of these rights, please contact us using the details below.

9. Complaints

If you believe we have breached the Australian Privacy Principles, you may make a complaint by contacting us directly. We will respond within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

10. Contact us

For any privacy-related questions or requests, please contact:

11. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.